Features

Built for property
maintenance teams.

From works order to booked appointment — every step automated, every detail captured.

Works order parsing

Any PDF. Any format.
Extracted in seconds.

Upload a works order from Foxtons, Beresfords, Fixflo, Arthur Online, or a direct customer email — Claude reads it and extracts every field: property address, job type, tenant contact details, required date, and urgency. Works order PDFs are never stored after processing.

  • Foxtons, Beresfords, Fixflo, Lettings Hub supported
  • Direct customer email PDFs
  • Handwritten or scanned works orders
  • Extracts address, job type, tenant, deadline
  • Data discarded after extraction — GDPR compliant
📄
Works order parsing
Engineer scoring

The right engineer,
not just any engineer.

Five-factor scoring ranks your engineers for every job: how close they are, how urgent the job is, whether they're available, how loaded their schedule already is, and whether they've been to that property before. Weights are fully configurable per organisation.

  • Proximity scoring via postcode distance
  • Urgency weighting (1–5 scale)
  • Real availability via calendar sync
  • Workload balance across active jobs
  • Continuity bonus for repeat visits
  • All weights configurable in Settings
Engineer scoring
Automated outreach

Tenant contacted.
Slot confirmed.

Once an engineer is assigned, your outreach workflow fires automatically. Phone calls, WhatsApp messages, and SMS follow-ups go out in sequence — each with a configurable delay. Proposed appointment slots are offered; the tenant calls back or replies to confirm.

  • Phone call sequences
  • WhatsApp message steps
  • SMS follow-ups
  • Configurable delay between steps
  • Proposed slots sent to tenant
  • Full outreach log per job
📞
Automated outreach
Calendar integration

Real availability.
No double-bookings.

Connect each engineer's Google or Microsoft Outlook calendar. AgentScheduler reads their real-time availability when scoring and blocks time when a job is booked. Engineers stay in control of their own calendar — no logins required on their end.

  • Google Calendar per engineer
  • Microsoft Outlook per engineer
  • Real-time availability read at scoring
  • Automatic slot blocking on booking
  • No engineer account required
📅
Calendar integration

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engineers and works orders?

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